Policies & Terms
Clear, fair, and protective.
The policies below protect both our clients and our team. They keep service consistent, transparent, and worry-free.
We understand that plans change.
- Free cancellation or rescheduling up to 24 hours before your appointment.
- Cancellations made within 24 hours of your scheduled service are subject to a $50 cancellation fee.
- Same-day cancellations (within 4 hours of your appointment) are subject to a $75 cancellation fee.
- If our team arrives and is unable to access the property, a no-access fee equal to the booked service may apply.
Last updated July 2026.